A clinical consultation system to increase dental case acceptance, without pressure or sales tactics.
5 Steps To Yes is a dental case acceptance system designed to help dentists and teams communicate with more clarity, build stronger patient trust, and guide confident treatment decisions. Whether you need foundational training, team implementation, coaching, or in-office support, each level helps your practice improve patient communication and create more consistent treatment acceptance without pressure or sales tactics.
Every “No” Is Costing You More Than You Think
Most dentists assume a patient says no because of:
Price
Insurance
But hesitation is rarely about money alone.
It’s about personalized urgency and failing to create it is expensive.
Choose the Right Level of Dental Case Acceptance Training
This 5 Steps to Yes system is built for dentists, treatment coordinators, and dental teams who want a repeatable way to improve case acceptance, present treatment with confidence, and create a better patient experience. It is especially valuable for practices presenting comprehensive care, implants, cosmetic cases, restorative treatment, periodontal therapy, or larger treatment plans. It is delivered through a tiered dental case acceptance implementation system, so you get the right level of education, implementation, and support based on where you are now and where you want to go. All tiers are built around the same 5 Steps To yes system. What changes is depth, access, and proximity.
Tier 1: Core Framework
Transform Case Acceptance By Mastering Patient Psychology
Transform Case Acceptance by Mastering Patient Psychology
The Core Framework teaches the exact communication system designed to guide patients through decisions in a way that builds trust, clarity, and confidence.
✓ No Pressure
✓ No Sales Tactics
✓ A structured process that works for everything from a simple filling to a full-mouth reconstruction
What You’ll Get Inside The Core Framework
✔ The complete 5 Steps To Yes video series (14 Videos)
✔ Core Framework implementation workbook
✔ Private access too The 5 Steps To Yes community
Tier 2: Implementation Mastery
Turn the 5 Steps to Yes Framework Into Consistent Results
Turn the Framework Into Consistent Acceptance Results
Implementation Mastery helps practices move beyond learning the 5 Steps to Yes system and start applying it consistently inside real patient conversations, team workflows, and case presentations.
✓ Deeper implementation
✓ Coaching and accountability
✓ Tools, training, and support to create consistency across consultations and treatment conversations
What You’ll Get Inside Implementation Mastery
✔ Everything in Tier 1, plus….
✔ 5 Steps to Yes Accelerator series (12 videos)
✔ Increasing ideal treatment, presenting options (3 Videos)
✔ Large Case Acceptance Training (11 videos)
✔ 5 Steps place cards for operators
✔ Case acceptance tracking tools
✔ “Things you should say” Language Guide
✔ New patient exam flow and decision driver sheets
✔ 6 months of Zoom calls (1 call per month)
✔ Private access to the 5 Steps To Yes community
Tier 3: Elite Transformation
Build a Practice-Wide Dental Case Acceptance System that Drives Growth, Confidence, and Consistency.
Install the System Across Your Entire Practice
The Elite Practice Transformation is designed for practices ready to fully integrate 5 Steps to Yes into the way their doctor, team, and patient conversations operate every day.
✓ Full-practice alignment
✓ Implementation and team training
✓ A proven communication system installed across exams, consultations, treatment coordination, and financial conversations
What You’ll Get Inside Elite Transformation
✔ Everything in Tier 1 & Tier 2, plus….
✔ Treatment coordinator training (Powerpoint)
✔ Treatment coordinator workbook
✔ Treatment coordinator videos (12 Videos)
✔ Magic Words and Objection Handling Guide
✔ (4) One on one personalized case presentation reviews with Dr. Burns for you and your treatment coordinators.
✔ 12 months of Zoom calls (1 call per month)
✔ Private access to the 5 Steps To Yes community
Tier 4: Implementation Workshops
Transform Dental Case Acceptance With Live, In-Person Training for Your Entire Team
Bring Dr. Burns Into Your Practice to Transform Dental Case Acceptance Live
The In-Person Practice Transformation brings Dr. Burns directly into your office to train your doctors, treatment coordinators, front desk, and leadership team in the real environment where case acceptance happens every day.
✓ Live full-team training
✓ In-office implementation with Dr. Burns
✓ Real-time coaching across exams, consultations, treatment presentation, and financial conversations
What You’ll Get with Implementation Workshops
✔ In-person bootcamp with Dr. Burns and team. 1 full day in your office with your team.
What Professionals Have To Say
