The 5 Steps to Yes System

Predictable case acceptance starts with a better conversation.

Give dentists and teams a clear, patient-centered consultation system that builds trust and moves treatment decisions forward—without pressure or sales tactics.

  • Patient-centered communication
  • A teachable system for the entire team
  • Built for consistent execution

Find your next step

What does your practice
need most right now?

The right program depends on what is getting in the way. Start with the challenge you want to solve, then explore the level of support that fits.

Learn the system→ Put it into practice→ Build team consistency→ Implement in person

Tier 1 · Self-paced foundation

Core Framework

Explore this if: You want a clear, complete method your practice can start learning and applying on its own.

Why start here?

Before you can improve consistency, your team needs a shared understanding of how the five steps work and why the order matters.

You’ll explore:

  • The complete 5 Steps to Yes framework
  • 14 focused video lessons and a guided workbook
  • Private community access
See if Core Framework fits

Tier 2 · Guided implementation

Implementation Mastery

Explore this if: Your team understands the basics, but needs help using them consistently in real consultations.

Why move beyond the framework?

Training alone can be hard to turn into daily habits. Tools, coaching, and accountability help your team apply the system and see where to improve.

You’ll explore:

  • Advanced, ideal-treatment, and large-case training
  • Practice-ready tools and case-acceptance tracking
  • Six months of implementation coaching
Explore guided implementation

Tier 3 · High-touch transformation

Elite Practice Transformation

Explore this if: You want the doctor and treatment coordinator working together, with personalized feedback and longer-term support.

Why choose the higher-touch path?

Better consultations depend on the whole patient experience. This level develops the team and gives you direct feedback on real case presentations.

You’ll explore:

  • Treatment-coordinator training and resources
  • Four private case-presentation reviews
  • Twelve total months of coaching
Explore the Elite Practice path

Tier 4 · In-person implementation

Implementation Workshop

Explore this if: You’re already in Tier 2 or Tier 3 and want hands-on help bringing the system into your actual practice.

Why bring the work in-house?

Your team practices the system in your environment, using your workflow and real patient conversations, with live coaching.

You’ll explore:

  • A full day of on-site training
  • Live consult breakdowns and team coaching
  • Application to your practice workflow
See if an in-person workshop fits

Dental Case Acceptance Training

One proven system. Four ways to put it into practice.

Start with the level of education, guidance and hands-on support that matches where your team is today. Every option is built around the same 5 Steps to Yes system—and designed to move your practice forward without pressure or guesswork.

Tier 1

Self-paced foundation

Core Framework

Learn the system. Implement it at your own pace.

Best for: Dentists and teams who want the complete 5 Steps to Yes framework without added coaching or implementation support.

  • Complete 5 Steps to Yes training series—14 videos
  • Core Framework implementation workbook
  • Private 5 Steps to Yes community access
Explore Core Framework
Tier 2

Guided implementation

Implementation Mastery

Turn the framework into consistent results across your entire practice.

Best for: Practices ready to move beyond learning the framework and install it through real tools, guided application and accountability.

  • Everything in Tier 1, plus advanced Accelerator and Large Case training
  • Practice-ready tools for exams, consultations, language and performance tracking
  • Six months of monthly implementation coaching and private community access
Explore Implementation Mastery
Tier 3

High-touch transformation

Elite Transformation

Build a practice-wide system with direct guidance from Dr. Burns.

Best for: Practices ready to install 5 Steps to Yes across the entire team with personalized guidance and accountability.

  • Everything in Tiers 1 and 2, plus complete treatment coordinator training
  • Four personalized case-presentation reviews with Dr. Burns
  • Twelve months of monthly implementation coaching and private community access
Explore Elite Transformation
Tier 4

In-office implementation

Implementation Workshop

Bring the system into your practice and train your entire team together.

Best for: Practices that want hands-on, in-office implementation built around their team, workflow and real patient conversations.

  • The 5 Steps to Yes system customized to your practice and patient experience
  • Live, hands-on training for doctors, treatment coordinators and team members
  • Real-time coaching, practice exercises and a clear implementation plan
Explore Implementation Workshops

A Clear Next Step for Your Practice

Not Sure Which Path Is Right? Let’s Find Out.

In a complimentary 15-minute consultation, Dr. Burns will help you identify where treatment conversations may be breaking down, what the opportunity could be, and which level of support best fits your practice.

01
Identify the opportunitySee what your current case-acceptance patterns may be telling you.
02
Find the constraintExplore where communication or consistency may be breaking down.
03
Choose the right pathDetermine which level of training and support best fits your goals.
  • 15 focused minutes
  • No pressure or obligation
  • A clearer direction
REAL EXPERIENCES

What Dental Professionals Say About 5 Steps to Yes

  • One of the most valuable things I was privileged to learn was the concept of doing nothing presented to pts sincerely really helps them Understand and feel taken care of by us a professionals vs trying to convince them to do what we want to do. Also HOW you do this is what Jerry Burns is a master at. Thank you!

    — Frank Nelson DDS

  • I just doubled my average monthly production from 100k to 200k. It really came down to one thing, following the 5 Steps to Yes System

    — Dr. Matthew Catuna

  • The 5 Steps to Yes has been a game changer for me in presenting treatment. What I love most is how versatile and easy to use it is. It is now to the point where if a case does not close, the first thing I assess is if I missed any of the 5 steps.

    — Dr. Anthony Boesl

  • “After 22 years in dentistry, I’ve spent the last 7 years using The 5 Steps and I only wish I had it sooner. It completely changed how I present treatment. It makes conversations with patients clearer, easier, and far more effective. When you actually follow the Five Steps, success stops feeling unpredictable, it becomes repeatable.”

    - Amy Barela (Clinical Director)

Free Introduction Training

Ready to turn more “I’ll think about it” into Yes?

See how the 5 Steps to Yes framework helps you build patient trust, create clarity and make case acceptance more predictable.

Start the Free Training
Free access. Practical training. No pressure-based selling.